Why is my Alto Not hitting? – Vuse Light on But Not Hitting

In this article, I will present to you the way how you can fix your Alto when not hitting.

The Vuse Alto vape pen is sleek and intuitive, with a light-up tip and a 0.5ml cartridge. It has an auto-draw feature allows you to inhale from the pen to activate it, and the battery life will last for about 500 puffs.


The pen is black and silver; the cartridges are in cherry or classic tobacco flavors. They have a 3% nicotine content, so they’re ideal for people who want a minor nicotine hit without going overboard on their habit.

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The pen is also compatible with Vuse’s new Alto Pod system, which lets you swap out your cartridges without replacing the whole device. This is great if you want variety in flavors or to try out different strengths before committing yourself to one taste (or if you like having options).

When using Vuse Alto, you may notice that it doesn’t produce smoke. This is because the device has a built-in sensor that detects when it is being used inside an enclosed area and automatically shuts down to prevent potential damage to your health or safety.

Vuse Alto

This feature protects you and others from secondhand smoke, which can cause serious health issues if exposed regularly. The Vuse Alto also has a battery-saving technology that shuts down after 20 seconds when it detects no activity. So you don’t have to worry about wasting battery life if you forget to turn it off!


However, there are times when your Alto is not hitting. You’re on the right page to know why!

Why is my Alto not hitting?

Your Alto Vuse does not usually hit because the battery gets low. Sometimes, the cartridge and the battery connection are weak or unreliable. You can have problems with cartridges or connections. To fix this problem, you need to check the Alto Vuse charge. 

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If your Vuse Alto is not hitting, there’s no cause for this. However, below are some things to check and troubleshoot to know why your Alto is not hitting.

To fix if the Vuse Alto battery is not turning on:

  • For 3-5 seconds, hold down the power button.
  • If it still doesn’t turn on, check to ensure it’s charged.

I will show you below what the Alto battery looks like:

Below is presented Alto battery :

vuse alto battery fixing

How to fix a burnt Alto pod?

  • Check the Charge

If your battery isn’t fully charged, the connection between the cartridge and the battery may be weak or unreliable. You can charge your Vuse Alto with any standard micro-USB cord and plug, so if you don’t have a micro-USB cord on hand, grab one at any electronics store or drug store.

If your battery is fully charged but still not hitting hard enough, try cleaning the connection between the cartridge and the battery chamber by inserting a cotton swab into each end of the cartridge to remove any residue. Then turn off your device by pushing the power button five times consecutively until it flashes orange. After waiting a few seconds, push the power button five more times to activate it again; this will reset its internal settings to help restore its performance to standard.

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If none of these steps work, remove both end caps from the empty Alto pod and use a cotton swab to clean out debris blocking airflow through the pod’s ports or preventing it from making good contact with other components inside its housing.

  • Charge the Vuse Alto Device

To charge the device, use the USB charger with your Vuse Alto. Plug your device into a charger not connected to any other electronic device. When charging, the light on your device will be on for 10 seconds and off for 10 seconds.

  • Clean the Connections

If the device stops working, that usually means the battery needs to be charged. However, if it’s fully charged and still not working, you might have a lousy pod or a dirty connection. Cleaning the connections is pretty simple. You can use a cotton swab to clean the metal contacts on the battery and pod.

Usually, the most common problem is battery connection, and you need to push and make the connection better like this:

push and make better connection in Alto

Make sure your pod is firmly connected to the battery by pressing down on it. Also, ensure your pod isn’t damaged to prevent airflow through it. You can always buy new ones.

You should also check your battery charge level by checking how many lights are lit on the light band near where you insert your pod into your Vuse Alto battery unit. The more lights lit, the more juice you have left in your battery.

If you do this correctly, you will see the light like this:

check light in Alto

  • Try a Different Cartridge

If you’ve tried a few of the above solutions and your Vuse Alto is still not hitting, it’s time to try a different cartridge. A new cartridge can help you determine whether or not the problem lies in your device or the pod itself. If your Vuse Alto typically hits with a different cartridge, the problem was likely with the previous one. Your battery might be wrong if your device isn’t working correctly, even with a replacement cartridge. The best thing to do now is contact customer support for help!

After trying these steps, if your Vuse Alto is still not hitting, contact Customer Care for further help.

If your Vuse Alto is still not hitting after trying the steps above, please contact Customer Care. You can contact them by calling their hotline or sending a direct email.


It’s always important to know that whatever devices we own, there will be times that they will malfunction or not work according to how they should work. As you know, Vuse Alto is a new e-cigarette marketed as a healthier alternative to traditional cigarettes. However, the product may not be performing as well as expected. The reasons for this may vary accordingly. It’s always safe to immediately contact customer care to address the issue.

Keep in mind not to do anything you’re unfamiliar with it that would be a risk.



Igor Milosevic
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