How to Find My SNAP Case Number Online? – EBT Snap Case Number Lookup Phones

The Supplemental Nutrition Assistance Program, commonly known as the Food Stamp program, is typically funded by the federal government to provide food and nutritional items to low or no-income families. The program is based on federal aid and administered by the United States Department of Agriculture, which comes under the food and nutrition service. The nutritional benefits and food items are distributed by different departments across the US, such as the Division of Social Services and the Department of Health and Human Services. Around 40 million Americans were registered under SNAP benefits as per the latest reassessment in 2018.

EBT card in the US

The limit of SNAP benefits is determined by a particular household and the number of individuals, the size of the family, annual income, and expenditure. Previously the Food Stamp program was delivered through actual stamps, but it has been replaced with an electronically specialized card system known as the Electronic Benefit Transfer (EBT). Through EBT, SNAP benefits are provided to low-income families each month. These benefits are directly transferred into the family’s EBT card account. This card is used at various supermarkets, grocery stores, or retailers to purchase food items.

How do I find my EBT case number?

To find your EBT case number (food stamp case number), you can do one of the following steps:

  • Contact the local state SNAP office and ask for help (see phone numbers below)
  • Dial the SNAP hotline and ask for help.
  • Visit the SNAP Caseworker in Person and ask for help in the local office.
  • Use the Program’s Mobile App if your state has APP.

Below are presented phones by State, which you can call to reveal the Snap case number:

State in the USEBT Customer Service NumberSNAP Hotline
District of Columbia888-304-9167202-724-5506
New Hampshire888-997-9777603-271-9700
New Jersey800-997-3333800-687-9512
New Mexico800-843-8303800-283-4465
New York888-328-6399800-342-3009
North Carolina888-622-7328800-662-7030
North Dakota800-630-4655800-755-2716
Puerto Rico877-467-4832787-289-7600
Rhode Island888-979-9939855-697-4347
South Carolina800-554-5268800-616-1309
South Dakota800-604-5099877-999-5612
Virgin Islands866-884-2868340-774-2399
West Virginia866-545-6502800-642-8589

The families must meet the eligibility criteria for the SNAP program. In addition, the local agencies and departments are bound to follow federal guidelines on which people receive an Electronic Benefits Transfer. However, you must provide your case number to the required agency to receive benefits.

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Contact the agency to get the SNAP case number.

To receive food benefits through EBT, you must contact the local state government to check which department is currently issuing Food Stamps if you cannot recollect the last details when applying for SNAP benefits. For example, many states issue food benefits through the Department of Health or Nutrition or the Department of Human Services. Once the agency’s name has been located, you can look for the details and particulars, including the phone number, to process your application.

Contact a caseworker to get the SNAP case number.

Connect with your State department responsible for dealing with Food Stamps and talk to a caseworker the state department has authorized to process EBT. The caseworker would require individual details and personal information to confirm your identity And track the particular case within the department. For example, you may need to provide your name, address, date of birth, and social security number. The caseworker would also require that if different information has been used in the Food Stamp application.

Visit the SNAP caseworker to get the SNAP case number.

You can also talk to the caseworker by visiting the local office if there are certain obstacles to your application. For example, if the department cannot verify your identity and track your application, it is better to visit the state office. Some agencies also facilitate by providing conveyance to the office and the fax number, which can be used by sending a copy of your ID, social security number, and other essentials to the local office.

Use Mobile App to get the SNAP case number.

Some states, including Massachusetts, also issue Food Stamps through recently launched mobile apps, which can be downloaded on your phone. If you reside in a state with the option and convenience of a smartphone app, you can directly sign in to the account and put in your Social Security number and other details. Once logged in, you can quickly view your case number, benefit amount, and upcoming notifications and appointments. DTA Connect is a reliable platform and a mobile app for DTA lines in Massachusetts.  It is free and easily downloaded for iPhone and Android users on Google pay. It can be connected to a tablet or used on a smartphone. Once the app has been downloaded, you can quickly check the case status, the monthly benefit amount, the next benefit issue date, the remaining EBT card balance, and the due recertification date. You will also receive copies of the DTA notices sent in the previous 90 days. If you have recently processed any documents to the DTA, you can also view them on the app.

How to Find My SNAP Case Number Online?

To find your SNAP case number online, you need to use a mobile app for your state and get information. Usually, you need to sign in to your account with your Social Security number and year of birth. However, each state is a different app. For example, in Massachusetts, you can use DTA Connect mobile app.

Once you have successfully tracked your case number with the help of a local caseworker or through smartphones, you need to keep it safely in your record. The case number should not be given out to anyone, particularly those not authorized to have access to your claims. You can also report a lost or stolen card to prevent the misuse of your benefits. To keep receiving food benefits from the department, you must update the local agency or department with your information. However, you must promptly update your local department regarding individual details for future reference.

SNAP benefits target those at an increased risk and low poverty level, including households with children, elderly or disabled individuals. The federal eligibility for SNAP is around 130% of the national poverty line; therefore, the monthly income to receive SNAP should revolve around $2633. Through EBT, you can buy food items such as bread, cereals, fruits, and vegetables, along with meat and fish items. Dairy products are also a part of SNAP purchases, but you cannot use SNAP benefits to buy alcohol, tobacco, and vitamins.

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It is a means-tested program; therefore, the recipients are expected to meet income, work, resources, residency, and housing requirements. You can contact the local office for in-depth details regarding the fundamental prerequisites if you plan to register under the SNAP program. In addition, another branch of SNAP is specifically dedicated to women, infants, and children (WIC). Under this program, low-income pregnant and breastfeeding women can benefit from the federal government. You can use SNAP and WIC benefit cards to use and pay for purchases and receive WIC benefits. However, each family member or household member must disclose financial and personal information, which will help determine the amount of aid and benefit received. Individuals under 18 applying for SNAP benefits should be residing independently. If you are 18 to 60, you can also use for work to qualify program, which will help you gain new skills and employment techniques that will assist in securing a job later on.

Tax requirements

Retailers or merchandisers cannot charge surplus or local sales tax on the list of SNAP-eligible food items. Items usually subjected to tax are exempted from tax charges under Food Stamps.

Daniel Smith
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Daniel Smith

Daniel Smith is an experienced economist and financial analyst from Utah. He has been in finance for nearly two decades, having worked as a senior analyst for Wells Fargo Bank for 19 years. After leaving Wells Fargo Bank in 2014, Daniel began a career as a finance consultant, advising companies and individuals on economic policy, labor relations, and financial management. At, Daniel writes about personal finance topics, value estimation, budgeting strategies, retirement planning, and portfolio diversification. Read more on Daniel Smith's biography page. Contact Daniel:

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